Privacy policy
Last updated on June 23, 2020
We respect your privacy and take the protection of your privacy seriously. This Privacy Policy aims to provide you with a clear understanding of how we use your personal data, our commitment to protecting your personal data, the rights you have, and the options to exercise control over your data and privacy protection. This privacy policy includes the following information:
- Personal data we process
- The purpose and legal basis for processing personal data
- How long we retain personal data
- Information about sharing personal data with third parties
- Cookies or similar technologies we use
- Information about how you can access, modify, or delete your data
- How we secure personal data
Who collects or processes your personal data?
Wairtec Nederland B.V. ("Wairtec" or "we"), located at Berenkoog 91 in Alkmaar (NH - Netherlands), is responsible for all personal data collected through the website www.wairtec.com, email communications, purchases of our products, use of our tools and services, requests for information, samples or documentation, or subscription to our newsletters.
Contact Information
Wairtec Nederland B.V.
Personal Data We Process
We process your personal data because you use our services and/or because you provide this data to us yourself.
Below is an overview of the personal data we process:
- Company name
- First and last name, and gender
- Address details
- Phone number
- Email address
- Other personal data you actively provide, for example by indicating your job title or expressing interest in a product. This may be provided via the website, in correspondence, or by phone.
- Internet browser and device type.
Some personal data is required on the website (indicated with an asterisk [*]). This mandatory information is needed to provide the requested services, such as sending a product sample or quote.
Purpose and Legal Basis for Processing Personal Data
We process your personal data for the following purposes:
- Sending a product sample or quote.
- Sending our newsletter.
- Contacting you by phone or email when necessary to perform our services.
- Informing you about changes to our services and products.
- Delivering goods and services to you.
- Purchasing products from our suppliers
How Long We Retain Personal Data
We do not retain your personal data longer than necessary to achieve the purposes for which it was collected. We apply the following retention periods for personal data:
- Newsletters: When unsubscribing from a newsletter, your data related to this newsletter will be removed within two weeks after opting out.
- For an information request, quote, or brochure request, your data will not be retained longer than seven years.
- If a relationship is established, for example, through the purchase of a product or product sample, the data will be retained for the duration of the relationship plus up to seven years after the relationship ends.
Sharing Personal Data with Third Parties
We share your personal data with various third parties if necessary to execute the agreement and to comply with any legal obligations. With companies that process your data on our behalf, we enter into a Processor Agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing activities.
Third parties and the purpose of data sharing:
- Sharing with marketing and advertising agencies working on our behalf to handle mailings, improve websites (e.g., to check and improve forms on the website). These processors will also have access to Google Analytics data from our website to improve the user experience and conversion tracking.
- Storing data in our (online) CRM system to send you the requested materials, such as product samples or quotes, to send our newsletter, to contact you by phone or email if necessary to perform our services, to inform you about changes to our services and products, or to deliver goods and services to you.
Cookies, or Similar Technologies, We Use
Our website only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences. We can also use these cookies to further optimize our website. You can opt out of cookies by adjusting your browser settings to prevent it from storing cookies. You can also delete all previously stored information via your browser settings.
Google Analytics
The Analytics cookies we use are from Google Analytics, a web analysis service provided by Google Inc. To ensure proper processing in accordance with privacy regulations, we have entered into a processor agreement with Google. Within Google Analytics, we have anonymized IP addresses and disabled data sharing with Google. Additionally, no other Google services are used in combination with Google Analytics cookies.
Accessing, Modifying, or Deleting Data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw any consent for data processing or to object to the processing of your personal data, and you have the right to data portability. This means that you can submit a request to send the personal data we hold about you in a computer file to you or another organization you designate.
You can send a request to access, correct, delete, or transfer your personal data, or to withdraw your consent or object to the processing of your personal data, to
To ensure that the request is made by you, we ask you to include a copy of your identification with the request. Please make your photo, MRZ (machine readable zone), passport number, and Citizen Service Number (BSN) unreadable for privacy protection. We will respond as soon as possible, but within four weeks, to your request.
We also want to inform you that you have the option to file a complaint with the national regulator, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How We Secure Personal Data
We take the protection of your data very seriously and have taken appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or if there are signs of misuse, please contact our customer service (+31 72 - 5620003) or via
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy. The date mentioned above indicates when the last changes were made. We recommend that you regularly review our Privacy Policy to stay informed of any changes.
